Complaints in this regard relate solely to complaints against Yorkhill Housing Association;
You can read more about what constitutes a complaint on their website or read their Complaints Procedure directly here.
You should be able to establish if your complaint is valid, at least as far as the YHA Procedure is concerned, that does not mean you don't have something to complain about.
Yorkhill Tenants And Residents Association have members who can advise on the best way of handling complaints who can advise on how best to proceed.